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Warranty Policy

Standard 1-Year Limited Warranty

 

ZISA supply products are manufactured based on the European Standard.

OUR WARRANTY To You:

ZISA warrants your product to be free from physical defects in material and workmanship for

a period of 1- year from the date of the original retail purchase. If you discover a defect covered by

this warranty, we will repair or replace the product at our option using new or refurbished components.

 

PRODUCT FAILURES NOT COVERED BY THIS WARRANTY:

This warranty covers defects in manufacturing that arise from the correct use of the device. It is limited

to defects in materials or workmanship and does not cover damage caused by abuse, misuse,unauthorized

modification, lightning or power surge damage, extreme heat or cold and corrosive environments.

The warranty also does not cover the normal wear and tear on covers, cases, housing, connectors and accessories.

The warranty does not apply to any product with a missing, altered, or defaced

serial number.

 

LIMITS OF LIABILITY:

If these products fail or do not perform as warranted, your sole recourse shall be to repair the product

as described above. We will not be liable to you or anyone else for any damages that result from the

failure of this product. These damages include, but are not limited to, the following: lost profits, lost savings,

lost data, damage to other equipment, and incidental or consequential damages arising from the use of or

inability to use this product. Express or implied warranties are disclaimed. IN NO EVENT WILL ZISACALL

BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PURCHASE PRICE, NOT TO EXCEED

THE CURRENT LIST PRICE OF THE PRODUCT.

 

ZISA specifically disclaims all other warranties, expressed or implied, and the user shall deem

the installation or use of this product an acceptance of these terms.

 

 

HOW TO OBTAIN SERVICE UNDER THIS WARRANTY:

All product returns by doing one of the following:

 

  • Completing a request on our web site at http://www.zisacom.com
  • By sending an e-mail to zisa@zisacom.com.cn
  • By calling Tel: 86-10-52885062
  • Address Headquarters:1403,Building B,Qinhexincheng,Haidian District,Beijing,China.100085

       Half-half shipping charge for repair unit during Warranty time.

       Round shipping charge paid by Seller if DOA happened.

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Support-ZISA-Communication Never Stops

Support,ZISA-Communication Never Stops